Confidentiality policy

Privacy policy, cookies & GDPR. Data protection policy.

Privacy policy, cookies & RGPD

Azure Boat Services respects the privacy of its customers and their personal data. In the interests of transparency towards our customers, the following data protection policy describes how Azure Boat Services uses your personal information, the data collected about you and your rights regarding the use of your personal data by us.
The data protection policy located below applies to all data of prospects and customers of our company (consumers, professionals and individuals) that the Azure Boat Services team is likely to process.

Data protection policy.

Data is defined as "of a personal nature" from the moment it concerns natural persons identified directly or indirectly.
User information collected via the site www.confort-nautique.com (hereinafter referred to as "the Site") such as in particular the URL of the links through which the user accessed the Site, the user's access provider, the user's Internet Protocol (IP) address, the user's contact details and name, etc., are intended to be processed by Azure Boat Services, data controller, for the purposes of navigation on the site, for any request for information, and where applicable for the delivery of certain services of the Azure Boat Services Company. This processing is based on the legitimate interest of Azure Boat Services in the context of managing its relationships with customers and prospects.
Information marked with an asterisk in forms is required to process user requests. If they are not provided, a request cannot be taken into account. Azure Boat Services collects your name, first name, postal address, e-mail address, password, telephone number, navigation data, order history, products viewed, information concerning your order tracking and telephone conversations. .
We process the data collected in order to:
done The creation and management of your Customer Account on www.azureboatservices.com.
done The management of your order.
done The management of delivery operations.
done Management of payment operations.
done Management of customer relations by phone, e-mail or via your Customer Account on www.azureboatservices.com.
-Sending targeted commercial offers by e-mail and on social networks.
The data is only communicated internally within the Company Azure Boat Services to customer service, technical service, marketing service / e -commerce and the accounting department.
Azure Boat services will NEVER transmit your information (e-mail, telephone, address, etc.) to advertising companies in any form whatsoever.
The data is accessible to the Company's subcontractors Azure Boat Services (in particular for website hosting maintenance purposes). Subcontractors act according to the instructions of SASU Azure Boat Services, and are required to implement appropriate protection measures for this personal data.
The user's personal data will be kept at most:
done For a period of 3 years from their collection in the absence of a contract;
done In the event that a contract or an order is concluded, if applicable throughout the contractual period, then kept in intermediate archives for a period corresponding to the possible warranty period to which is added the applicable legal limitation period ( 5 years in most cases).
done For a period of 13 months from their installation / creation in the case of cookies.
In accordance with the applicable regulations on the protection of personal data, the user has:
done a right of access, rectification and portability of information concerning him;
done a right of limitation, erasure and opposition for legitimate reasons to the processing of their data;
done the possibility of transmitting directives to SASU Azure Boat Services in order to organize the fate of data concerning him (conservation, erasure, communication to a third party, etc.) in the event of death;
The user can exercise these rights by writing to the following email address: contact@azureboatservices.com or by post to Azure Boat Services - 3 rue Calypso Zone Pôle Nautique 66140 Canet-en-Roussillon.
However, the user is warned that his opposition to the processing may, in practice and depending on the case, have an impact or make it impossible to take into account a request for information, use of the services offered on the Site.
The user also has a right of appeal to a national supervisory authority such as the National Commission for Computing and Liberties in the event of violation of the applicable protection regulations personal data and in particular European Regulation No. 2016-679.
Azure Boat Services may need to contact you by phone for the follow-up of your order and / or the follow-up of your after-sales service or for further information to your request.
Azure Boat Services may need to contact you by e-mail to send you your invoice, to follow up on your order, to follow up on your after-sales service request, to follow up on a request for an estimate, to submit a customer opinion continued when purchasing one of our products or performing a service on your boat, to carry out a customer satisfaction survey.
You have the possibility to subscribe to the Azure Boat Services newsletter. You can revoke your consent at any time and in the future.
When purchasing from our online store, you are required to enter your e-mail address. Once an Azure Boat Services customer, you will receive commercial offers and our news by e-mail. You can object to this use immediately by indicating it when your data is collected or later by exercising the rights conferred on you by the Data Protection Regulation.
You have the possibility to object to this communication by performing one of the following 2 actions: by clicking on the unsubscribe link provided in each e-mail or by contacting us by e-mail at contact@azureboatservices.com

Cookies policy

When consulting the site www.azureboatservices.com (hereinafter referred to as “the Site”), certain information relating to your browsing may be saved in “cookie” files installed on your terminal (computer, tablet, telephone mobile or any other device optimized for the Internet). These cookies are intended to facilitate your navigation on this Site and for audience measurement reasons. Some cookies also allow you to interact with the social modules on the Site (Facebook, Twitter, etc.) and allow us to provide you with personalized offers, tailored to your preferences. This article will help you understand what a cookie is, what its role is, and how to configure how it works.

What is a cookie?

A cookie is a text file which, thanks to your browser software, is placed in a dedicated space on the hard drive of your terminal when visiting a site or viewing an advertisement. It contains several data such as the name of the server which deposited it (server of the site you are visiting), an identifier in the form of a unique number and possibly an expiration date of said cookie. Cookies allow its issuer to recognize the user's terminal with which it is registered and to collect information relating to his browsing on the sites.

Cookies issued on this site.

"Essential cookies" for the operation of the Site: they allow you to store information entered in the forms, manage and secure access to reserved areas (registration or access to your account, service requested, content of an order basket, etc. .). "Functional cookies": they make it possible to adapt the presentation of the Site to the display preferences of your terminal (language used, display resolution, etc.) and thus personalize your access to the Site.
"Analytical cookies" (or "audience measurement cookies"): they anonymously collect traffic data in order to establish statistics and traffic volumes (number of visits, page views, etc.) and to know the use of the elements composing this Site (sections and pages consulted…) allowing us to monitor and improve the quality of its services. “Social cookies”: they allow you to interact with the social modules on the Site (Facebook, Twitter, etc.).
“Targeting or retargeting cookies”: allow you to adapt the navigation to your choices and preferences, where appropriate offering products and services that may be of interest to you. Certain third-party cookies may be installed on the Site through our trusted business partners, in order to provide you with offers related to other websites.

Managing your Cookies.

You can control and manage the installation of these cookies on your terminal by configuring your browser software.
Thus it is possible to configure your browser to accept or reject all cookies either systematically or according to their issuer. You can also choose to be automatically informed when a cookie is saved on your terminal.
Finally, and to benefit from greater control over the management of cookies, you can configure your browser software so that the acceptance or rejection of cookies is offered to you from time to time, before a cookie is not likely to be deposited on your hard drive by the server of the site you are visiting. It is therefore advisable to configure your browser settings to your liking.
In order to manage cookies as closely as possible to your expectations, we invite you to configure your browser taking into account the purpose of cookies. Below you will find more detailed information on how to make this setting for the most commonly used browsers:
done Microsoft Edge - https://support.microsoft.com/help/4027947
done Microsoft Internet Explorer - http://support.microsoft.com/kb/278835
done Google Chrome - http://www.google.com/intl/fr/chrome/browser/features.html
done Mozilla Firefox - https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
done Apple Safari - http://support.apple.com/kb/PH5042
done Opera - http://www.opera.com/browser/tutorials/security/privacy/
You can also consult the "Help" menu of your browser to find out how to modify your cookie settings. You can also deactivate cookies with a platform dedicated to the management of cookies. The Youronlinechoices site (YourOnlineChoices.eu) offered by digital advertising professionals allows you to refuse behavioral advertising.
Any settings made on your terminal in this regard may result in a modification or degradation of your internet browsing as well as in particular your conditions of access to certain services of the Site requiring the use of cookies. In case of difficulty, you can change your cookie preferences at any time and go back.